Copyright © 2017 Belnet, Louizalaan 231, 1050 Brussels, Belgium, tel. 02/790.33.33, fax 02/790.33.34

I. GUESTROAM ACCESS: request & account

Belnet facilitates the management of guest accounts for the institutions that have already joined the govroam / eduroam federation. Those institutions will enrol guest users as temporary eduroam/govroam members via a web interface provided by Belnet.

Three different actors are distinguished here, each with their own specific role.

  • a) The visitor who fills in a guestroam request to receive a temporary guestroam account.
  • b) Belnet who has the role of guestroam identity provider to give the visitor the option to request a temporary guest account and to receive this account from an organisation that is a member of the govroam/eduroam federation that he or she wishes to visit.
  • c) The organisation to be visited is responsible itself for validating the guestroam account so that the visitor can use the roaming free of charge (hereinafter referred to as Visiting resource roaming provider).

The mutual rights and obligations between Belnet and the Visiting resource roaming provider have been laid down in an agreement for access to Belnet’s eduroam/govroam service.

This policy lays down the mutual rights and obligations between the visitor and Belnet.


Explicit permission for the processing of personal data

When filling in the guestroam request we ask the visitor to fill in a number of personal data. These personal data are necessary to provide the guestroam service.

The visitor hereby gives Belnet explicit permission to use his/her personal data under the conditions stated below.

Finality of the processing of personal data

The above personal data are only collected and processed for the purpose of providing the guest account for eduroam/govroam requested by the user.

Access to personal data

Access to personal data stated in the guestroam request is restricted to Belnet personnel authorised for this purpose.

Disclosure of personal data

The disclosure of personal data is limited to the persons of the visiting organisation registered and authorised for this purpose at Belnet and authorised persons from the visited institution.

Storage of personal data

The personal data are kept in a protected environment.

Storage period of personal data

The personal data are kept for 1 month from the expiry of the end date of the temporary guestroam account.

Logs that are kept

Belnet also collects information in log files. The logs that are kept only contain traffic data. This information is used by Belnet for internal purposes and traffic analysis. The logs are kept for 1 month.


Belnet undertakes to take the best possible security measures to prevent third parties misusing the personal data.

Rights of the person concerned

In accordance with the amended act of 8 December 1992 on the protection of privacy, the user has a number of rights in connection with his/her personal data. The right to inspection gives the user the right to inspect the data that are collected by Belnet. The right to correction gives the user the right to access and correct the personal data relating to the user. The right to objection gives the user to right on request and free of charge to object to the intended processing of his/her personal data if the processing is carried out with a view to direct marketing.

Exercising of the rights of the person concerned

The user may contact Belnet directly if he/she believes that these privacy provisions are not being complied with. To do this the user should use e-mail address


Responsibility for the identification data

The user who submits a guestroam request and receives a guestroam account is responsible for the use of his/her guestroam identification data.

Permitted use

The user who receives a guestroam account must comply with the regulations for acceptable use of the Visiting resource roaming provider.


The user who receives a guestroam account should, if he/she suspects that his/her eduroam/govroam identification data have been misused, inform Belnet and the Visiting resource roaming provider of this (risk of) misuse immediately.


Belgian law applies to disputes relating to (non)compliance with this guestroam access policy. The courts of Brussels have jurisdiction.


Belnet retains the right to change this policy. The amended policy will be published on this site and will take effect thirty days after the initial notification.